JEA Virtual Office Services is a Virtual Assistant provider, and helps to support all types of businesses with administrative tasks.
This includes, but is not limited to Virtual PA, Book-Keeping, HR Administration.
About
Amanda Towns
JEA Virtual Office Services, Director
I have over 20 years secretarial and PA experience, both in the private and public sector. Over half of my working life has been spent in London as a Personal Assistant in both banking and law firms for directors, lawyers, partners and managing partners. For the past 7 years I have been working within education, as a Personal Assistant and Clerk.
I have experience of HR administrative support within the public sector, and have a Level 3 Diploma in Human Resources.
I am hard-working, honest, reliable and trustworthy, and can guarantee confidentiality and discretion at all times. I am also a very friendly, approachable person, who takes enormous pride in completing work in an efficient and accurate manner and ensuring client satisfaction.
Services
Virtual pa
Virtual PA Services include:
Word processing and document formatting – produced from hand-written or typed text.
Audio transcription.
Diary management.
Appointment making.
Email management.
Travel arrangements and hotel bookings.
Creating and updating Excel spreadsheets.
Mail shots/mail merge.
Data input.
Social and business network management (e.g. Facebook, Twitter.)
Book-Keeping
Book-Keeping Services include:
Maintaining records of receipts, including expenses and mileage.
Production of Purchase Orders.
Client Invoicing.
Credit Control.
Management of payment to suppliers.
Bank Reconciliation.
HR Administration
HR Administration Services include assistance with:
Recruitment, Selection and Induction of Staff.
Producing and Maintaining Employee Records.
Leave of Absence Requests and Recording Absences.
Staff Support, Training and Development.
Employee Reviews.
Employment Terminations.
why employ a virtual assistant?
Only pay for the time taken to carry out any instructed work, whether this be on a regular basis or as and when needed.
No need for additional office space, equipment or supplies to be provided for an employee.
No responsibility for employee-related taxes, sickness pay, holiday pay or pension contributions.
No costs involved with recruitment or training.
Get in touch
For any queries or further information on any of the services we provide, please contact JEA Virtual Office Services on:
Email info@jeavirtualoffice.co.ukTelephone
07970 285675
We're on social networks
TERMS AND CONDITIONS
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When instructing JEA Virtual Office Services to undertake any form of work, the client is agreeing to the following Terms and Conditions.
Instruction
Once the work requested is agreed, JEA Virtual Office Services will provide the client with a Scope of Work. This will include details of the work requested and the expected timescales to complete the work, taking into consideration any deadlines submitted.
Work will be accepted by telephone, email attachment, post or courier.
Charges and Payments
Work is charged on an hourly basis, and is rounded up to the nearest 15 minutes. There is a minimum 1 hour fee for all work undertaken.
Invoices are produced on completion of work, or in the case of a large project, weekly, and payment terms are strictly 14 days from the date of invoice, unless agreed otherwise with the client. Failure to pay within 14 days will result in a £10 penalty charge, and any costs incurred for chasing and/or recovering an amount will be added to the account.
JEA Virtual Services reserves the right to request a 50% deposit before work commences for a new client.
Monthly retainer packages are available.
Payment can be made by cheque or online transfer. Charges will be incurred by the client for any cheque presented which is returned by the bank unpaid.
Any additional expenses, including, but not limited to, stationery, mileage, postage, printing will be charged and listed separately on the invoice.
Liability
Final responsibility for proof reading and checking all completed work lies with the client. Any errors will be corrected free of charge if JEA Virtual Office Services are notified of these errors within 48 hours.
JEA Virtual Office Services will not be held liable or responsible for the end of use document or work it carries out on a client’s behalf, nor are they responsible for the content of any document supplied to them.
Liability cannot be accepted by JEA Virtual Office Services for any loss, damage, theft etc. of data, documents during transit to/from its premises.
Data Protection and Client Confidentiality
JEA Virtual Office Services takes data protection and client confidentiality very seriously, and complies with the Data Protection Act 1998. They are committed to ensuring that all client information is stored securely, and will not be passed on to third parties unless instructed to do so. JEA Virtual Office Services are happy to sign Confidentiality Agreements if required.
